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Shipping & Returns

Shipping Policy​​​​

 

Shipping to Switzerland requires a flat-rate delivery fee according to the delivery rates of Post.ch, the shipping fulfilment company. To find out this cost, please add your shipping address when using the check-out form. You can expect your order to arrive within 3-5 business days from the date of payment. ​

 

Shipping to the rest of the world requires a flat-rate delivery according to the weight of your cart. This calculation is done in accordance with the shipping costs outlined by Post.ch, the shipping fulfilment company. You can expect your order to arrive within 3-20 business days from the date of payment, depending on your delivery address. To find out your shipping costs and expected delivery times, please add add your shipping address when using the check-out form.

 

Return & Exchange Policy/Damage

 

Please note that I do not accept returns or offer refunds for any products. All sales are final. You are encouraged to review product descriptions and specifications carefully before placing your order.

 

Please be aware that any damage that occurs during handling, shipping, or delivery is the responsibility of the customer. You are recommended to inspect your package upon arrival and report any issues directly to the carrier.

Store Policy

Customer Care

 

TDD takes great pride in its open and interactive relationship with customers. As a small business owner, I enjoy interacting with customers and I aim to make the TDD platform as user-friendly as possible, and enjoyable for all online shopping customers. If you feel the need to get in touch with me, please email me at tasmyndanaedesigns@gmail.com.

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If you have any queries, concerns, or comments, please do not hesitate to get in touch with TDD directly through the contact page

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For more information on TDD, about me, and about the future of this small business, please visit the about page. 

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Wholesale Enquiries

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If you are a wholesaler and are interested in selling TDD products, please contact me, Tasmyn Danae, at tasmyndanaedesigns@gmail.com. Looking forward to hearing from you!

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Payment Methods

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TDD accepts online payments. Your preferred payment method can be accommodated according to the following payment methods:

 

Accepted methods

- Apple Pay

- Google Pay

- Credit/Debit Cards (incl. VISA, Mastercard, Amex, ChinaUnionPay, Jcb, Diners, Discover, Electron & Maestro)

Wholesal Enquiries
Customer Care
Payment Methods
Shipping methods
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